(Instant) Messaging
If we had told you some years ago that email would be the key communication tool in your company, would you have believed us? If we tell you today that, in less than 2 years, instant messaging will be your key communication tool, not only within your company but also with your customers and business partners, are you willing to believe us now ?
Instant messaging is all about presence awareness. Messaging and especially Instant Messaging as we know it today - person to person text messaging - is only the start. Presence awareness will continue beyond person to person text messaging to include linking people to applications and applications to applications. As web services get more integrated in corporations today, presence awareness will become increasingly important. Examples of person to application messaging include gaining access to directory records, interacting with applications, and searching for experts. Application to person or server-initiated messaging, in which an application is aware of a person's online presence, can speed workflows and business processes. And we’re not discussing the future here. It’s all possible today. You can extend messaging and presence awareness into applications and infrastructures. Deploying a secure messaging solution will be a priority for corporations in the next years. Ferranti can help you to balance convenience with safety concerns.
Other questions we have been asked lately:
- Doesn’t it distract my personel from doing their job ?
- What’s wrong with email ? Isn’t it good enough ?