We are thrilled to announce that MECOMS is positioned as a Major Player in the IDC MarketScape: Worldwide Customer Experience Management Solutions for Utilities 2021.
“It shows that the efforts and investments in our product development are bearing fruit and that we have a future proof strategy in place, which obviously benefits our customers in the first place.” Ellen Schrauwen, Operations Manager and MECOMS Product Organization.
We are very proud of the position and recognition that MECOMS receives in the IDC MarketScape. The fact that our customers recognize us for our industry expertise, that’s a credit to our entire MECOMS Family and our network.
This IDC MarketScape provides energy utilities globally with insight into the current capabilities and future strategies of customer experience management (CXM) software vendors, guiding them in their experience enhancement projects or as they plan for an end-to-end CXM solution deployment.
Eager to find out more?