Evaluate the customer’s business processes against the defined solution, write functional design documents & make accurate estimates


North Macedonia



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Kim Lucas - Recruiter - Ferranti
Kim Lucas

In a nutshell

As a Functional Consultant you are responsible for fitting the business processes of the client into the best practices of the delivered solution (product & processes).

Tasks and responsibilities

  • Communicate in-depth with the client in order to understand the business processes & needs
  • Evaluate the customer’s business processes against the defined solution, write functional design documents & make accurate estimates
  • Configure the defined solution to meet the customer’s needs
  • Guide the client in changing his business processes, according to standard processes
  • Guide a team of developers and/or partners to ensure implementation of the necessary modifications
  • Take the lead in specific functional tracks such as billing, CRM, contract management, etc. in accordance to best practices
  • Create and execute functional test scenario’s & scripts, supports the client during testing
  • Train colleagues, partners & clients to successfully use and maintain the delivered solution
  • Take initiative to develop improvements to methodologies, technology, etc.



  • You have a master degree (e.g. in economics, business engineering, informatics, etc.) or equivalent work experience. Don’t hesitate to apply if you are a young graduate!
  • You are a dynamic team player with excellent social, presentation & communication skills
  • You like to multitask and keep strict deadlines
  • You have great business process analysis skills
  • You are familiar with relational database concepts and SQL
  • You are fluent in English; knowledge of other languages is a plus
  • If you know the energy/utilities market or Microsoft Dynamics 365, that is a plus but don’t hesitate to apply if you are a starter
  • If you like to travel abroad, we can offer you international projects to work on once you have the right level of experience and skills


We offer

  • The possibility to work with the latest technologies and stay up to date with the latest changes
  • A team culture that is based on trust and where continuous growth is naturally encouraged
  • Deep dive training by our MECOMS knowledge center
  • Real career opportunities
  • An attractive salary package, including private health insurance
  • If you start as an intern: we offer you a chance to learn, a personal coach and, after positive evaluation of your internship, a contract to become a full-time employee


Want to know more about us?

Then be sure to check out our about us page and read all your benefits on the careers page.