Functional Consultant

In a nutshell

Are you an experienced Functional Consultant or Analyst with expertise in ERP implementations or a solid understanding of business processes? Are you passionate about technology and making a difference? Then this might be the opportunity for you!

At Ferranti, we focus on finding the right fit for our company. Your role will be shaped around your talents and experience, whether in our project division, product division, or a combination of both.

Tasks and responsibilities

• Communicate in-depth with the client to understand their business processes & needs (leading workshops, meetings, …).
• Evaluate the customer’s business processes against the defined solution, write functional design documents, and provide accurate estimates.
• Configure the defined solution to meet the customer’s needs.
• Guide the client in optimizing business processes, following standard best practices.
• Collaborate with developers and/or partners to ensure proper implementation of required modifications.
• Take the lead in specific functional tracks such as billing, CRM, contract management, … in alignment with best practices.
• Create and execute functional test scenarios & scripts, supporting the client during testing.
• Coach & train colleagues, partners, and clients to enhance their skill levels.
• Initiate & design improvements to our MECOMS product and execute them in 3-weekly sprints.

Profile

You have:

• Experience in ERP implementations or strong knowledge of business processes (e.g., billing, CRM, financials).
• Energy & utilities sector experience is a plus.
• Familiarity with Dynamics 365 and related Microsoft technologies is an advantage.
• Strong communication, presentation, and meeting facilitation skills.
• Business process analysis and modeling expertise.
• Excellent time management and multitasking abilities.

You are: 

• A dynamic team player with a strong sense of responsibility and ownership.
• Fluent in English; knowledge of Dutch is a plus.
• Flexible and willing to travel.
• Able to influence, negotiate, and build consensus with clients & colleagues.

We offer

• A good work-life balance in a team culture built on trust.
• The possibility and freedom to work on international projects.
• Real career opportunities: Whether you want to become an expert or grow into a management role, the choice is yours!
• Support from a personal coach and our knowledge center.
• A very attractive salary package: company car, insurance, laptop, iPhone, internet connection, … with customization options (exchange part of your 13th-month salary for a lease bike, iPad, extra vacation days, …).