Automate various marketing tasks, actions and campaigns to make sure that you have the best customer experience.

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Sales management will help your salespersons in following-up their different opportunities and prospects to convert them into projects and customers.

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The customer service module helps you in tracking all customer activities through cases, records all interactions with your customers and solves the different problems they might experience.

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With the AI & Machine Learning capabilities, churn can be predicted, next best actions can be followed, and product recommendations can be given.

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Help your front office agents to better communicate and interact with your customers via chat, video, voice, …

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Empower your teams by building chatbots in a no-code interface.

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Your end-customers have the ability to log on to a self-service portal that enables and empowers them to find the correct information, to register a request or resolve issues.

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By making use of 360° cockpit screens you have a complete overview of your customer, including his contracts, invoices and cases.

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Rapidly deliver impeccable bills, encourage timely payments and maximize the payment rate of every customer segment.

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Maximize the amount of timely payments, while minimizing the dunning costs.

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Create or manage your products in a very efficient and flexible way.

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MECOMS allows you to have fixed, semi-flexible and full flexible pricing models. Advanced contract conditions, such as automatic renewal, auto-balancing, cash-out and take or pay, are all possible.

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Create, modify and control your various branded documentation from within the platform.

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The MDM module provides you a two-way communication with smart meters and is able to process large volumes of smart metering data.

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Read efficiently all the meter data you obtain and discover optimalisations thanks to the data stream of periodic meters.

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Meter Information Management allows you to store the all the information of the meter itself.

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Your meter readings that are received via various channels can be stored and validated in MECOMS.

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The platform offers you full flexibility in defining maintenance schedules for preventive maintenance.

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Utilities Asset Management supports you by providing an overview of all work orders, regardless if they are customer-facing or internal.

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The operations management makes sure that your work in the field can run smoothly.

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Work order management, provides you accurate information about relevant work and tasks.

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With the low-code power apps, you can create applications that streamline your processes, increase your efficiency, and automate manual tasks.

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The MECOMS platform empowers business owners to easily integrate their increasingly diversified systems and applications across on-premises, cloud, and hybrid environments, enabling them to rapidly adapt to changing business needs and centralized all their integrations points in one flexible platform.

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With our robust platform, businesses can confidently manage their end-to-end processes with ease, eliminate manual errors, and automate all business workflows as complex as they might be.

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Process automation is a key aspect for any enterprise to scale up and optimize operations. The MECOMS platform gives all the necessary capabilities to automate any use cases around the organization and have it easily integrated with the other business applications.

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Design the products you want to bring to the market and easily adapt them in this fast-evolving industry.

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Automate your sales process from qualifying a lead, creating an opportunity and calculating different quotes for an account.

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Our dynamic pricing solution can help you optimized the billing cycle for dynamically priced contracts using the latest market pricing data.​

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The financial management capabilities of Finance & Operations means planning, organizing, directing and controlling all the financial activities within your organization.

With the procurement and sourcing capabilities you can build and maintain your procurement budget, manage your vendor relations and performance, source for new vendors, negotiate different contracts, execute the procurement and verify your invoices and pay.

Human Capital Management streamlines many routine recordkeeping tasks and automates a number of processes related to staffing your organization.

Project accounting allows you to streamline the full project management to complete external or internal projects, on time and within budget.

Supply chain management allows you to control your inventory and warehouse management and with cost accounting you are able to see how cost flows through the inventory by category over time.

Time & expenses from your employees can be followed up transparently within the platform.