Innovation in Action: The Ferranti–Microsoft Collaboration at BOOST25

Microsoft’s View on BOOST25

As part of our strong partnership with Microsoft, we’re proud to share the insights of Ruchi, Senior FastTrack Solution Architect at Microsoft, who represented Microsoft at BOOST25. Her reflections capture how AI is transforming the utilities and energy sector, and how our joint efforts are shaping the future of digital transformation.

Ruchi’s role and contribution at BOOST25

“At BOOST25, I represented Microsoft as a Senior FastTrack Solution Architect, driving conversations on how AI can transform the utilities and energy sector.”

My key contribution was delivering a session on “Build Your Own Agentic AI for Utilities and Energy Companies”, where I demonstrated how organizations can leverage Microsoft Copilot Studio and agentic AI frameworks to create intelligent, autonomous solutions.

The session focused on practical strategies for embedding AI into operational workflows — enabling predictive maintenance, optimizing grid operations, and enhancing customer engagement — while ensuring scalability, security, and compliance.

I also presented multiple real-world use cases showing how utilities and energy companies can leverage AI to improve employee productivity.

Insights and Vision on Key Industry Topics

“The utilities sector is at a pivotal moment, where digital transformation and AI-driven automation are paramount for resilience and sustainability.”

I am confident that AI is more than a technological enhancement, it is a strategic catalyst enabling utilities to deliver smarter grids, predictive insights, and tailored customer experiences.

Strengthening the Ferranti–Microsoft Partnership

BOOST25 provided a strong platform to reinforce the Ferranti–Microsoft partnership as leaders in driving digital transformation for utilities.

Together, we are enabling:

• Modernization of Core Systems: Combining Ferranti’s deep industry expertise with Microsoft’s cloud and AI capabilities.
• Innovation at Scale: Co-creating solutions that integrate Dynamics 365, Azure AI, and Copilot Studio for end-to-end operational excellence.
• Tangible Business Outcomes: From improved asset management to enhanced customer engagement, ensuring utilities remain competitive in a rapidly evolving market.

As a recognized FastTrack Portfolio Partner, Ferranti demonstrates maturity in adopting Success by Design best practices across Dynamics 365 projects.
This program ensures rigorous governance, performance reviews, and solution blueprint alignment, reinforcing Ferranti’s credibility and execution excellence.

“Our joint commitment is clear: to empower utilities with future-ready platforms that combine domain knowledge and cutting-edge AI innovation.”