MECOMS enables Dalia Power Energies to offer discounted electricity tariffs to their business customers

Role

Suppliers

Functional Scope

Advanced Metering Infrastructure – AMR – Billing and Credit Management – Contract Management – Country Pack – Customer Communication – Customer Management – EUCA – Interaction Management –
Manual Meter Reading – Market Communication – Meter Data Management – Microsoft Dynamics AX – Product Management

Region

EMEA

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Ferranti customer: Dalia Power Energies

In May 2009 the setup of the Dalia Power Energies Ltd power station has been set up in the Tel Tzafit region, close to Re’em Junction and adjacent to a long-established Israel Electric Corporation power station.
The station is slated to supply 870 MW per hour, which is approximately 7% of the total national electrical production, in a combined cycle of two units. Dalia Power Energies offers business customers electricity at reduced rates relative to those of the Israel Electric Corporation’s Ta’oz (Load and Time) program. Customers of Dalia Power Energies benefit from cheaper electricity, with no investment in equipment and so forth and at no risk to the customer. The Company plans to continue providing advanced energy solutions adapted to the requirements of both the customers and environmental issues.

"We’ve chosen to implement MECOMS built upon Dynamics AX suite by Microsoft as we found it a highly adaptable and easy to adjust as well as to support platform. We’ve found MECOMS to be a worldwide leader in utility data meter management systems."- Mano Strul, CIO Dalia Power Energies

Challenges

Business requirement

Dalia Power Energies needed a new system to support a new billing platform based on 15 minutes metering with Peak/HI/LO timeframes for its Business to Business customers in Israel. The new system also needed to provide Contract Management capabilities in order to manage many connections per contract and to be able to successfully manage the prospect-to-customer lifecycle.

Solutions

Dalia Power Energies has chosen to implement MECOMS to perform the Meter Data Management, Contract Management, Billing and interfacing with metering data from the Israel Electric Corporation (IEC).

Mano Strul, CIO Dalia Power Energies:

Dalia Power Energies is the biggest private electricity producer in the Israeli Market, we’re about to produce around 870MW which is a total of 7% of Israel generation capacity. All while meeting the strictest environmental standards.


Dalia Power Energies offers business customers discounted electricity tariffs with respect to the Israeli Electricity Corporation tariffs. Customers who are contracting with Dalia Energies benefit from discounted electricity that will result in significant annual financial savings over time in a minimal financial investment. Dalia Power Energies plans to produce electricity at competitive prices and volumes that mitigate a significant part of the needs of the Israeli economy and its growth estimations.

The station will generate electricity using a combined cycle turbine powered by natural gas that ensures maximum energy efficiency and environmental protection. The first phase is planned to produce a capacity of 435 MW, while the second phase will yield an additional 435 megawatts and to a total of 870 MW.

Why did you select MECOMS?

We’ve chosen to implement MECOMS built upon Dynamics AX suite by Microsoft as we found it a highly adaptable and easy to adjust as well as to support platform. We’ve found MECOMS to be a worldwide leader in utility data meter management systems.


MECOMS has all necessary experience for the Israeli utility market and regulations, so time to market was short with a low degree of risk for the implementation.

What is the most remarkable achievement that you have realized with MECOMS up to now?

We were quite delighted to find out from the moment the system went live to see all required data uploaded and streamlined to the system, complex calculations were proved to be correct which enable us to manage our business processes on the spot and without any delays. Thus, being able to focus on electricity productions rather than to deal with complex implementations of ERP systems.

Where provides MECOMS the biggest improvements for your business and IT-operations?

MECOMS EUCA elements together with common utilities knowledge such as ‘Time-Sliced data’ make the implementation journey short and simple without losing any business requirement. Moreover, using MECOMS as a basis allow delivering simple answers to many questions so MECOMS actually guide the customer through safe implementation where utility issues are well known at the beginning.

What are your future plans with MECOMS?

Future plans are for BI integration, and smart meters as the market will evolve due to competition.
Tami Zeitan, Partner, IT Solutions consulting firm: One of the main principles that guide IT Solutions through the process of selecting and matching the best solution for a customer’s requirements is the absolute need on not to compromise! Neither on the best technology nor on the best and most experienced integrator – and this was exactly what led us in the case of Dalia Power Energies. We choose on Microsoft Dynamics AX with MECOMS on the Platform and solution side, altogether with the Prodware Israel team.


The Utility market in Israel is only doing its first steps towards a grid structure, we found Prodware relationship with Ferranti and its successful track record in implementing MECOMS a great advantage as it was clear that Prodware will be able to drive lots of practical know-how, processes and best practices in the Dalia project.

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MECOMS 365 for Energy Suppliers

Customer experience is key to successfully grow your business. Offer a flawless experience by being available 24/7 for your customers and stay ahead of your competition by using valuable insights provided by the platform. Diversify your services while keeping your cost to serve low.