After careful consideration of the various systems suitable for the Singapore energy retail market and the appropriate implementation partner, the choice fell on MECOMS with Avanade as an implementation partner.
The Microsoft business platform with MECOMS for Energy & Utilities has been chosen as the retailer’s robust business solution to provide metering, contract management and customer billing functions to serve PacificLight’s customers. It was considered the most suitable platform for PacificLight to meet customer’s needs of today and in future.
Avanade as global MECOMS partner already had extensive experience with electricity projects around the world and provided a dedicated local team which could translate the local market rules into the system requirements as well as providing frontline maintenance support to PacificLight.
Avanade’s RapidResults methodology ensured a speedy implementation, needed for PacificLight to be ready to do business as deregulation accelerated across the industry. Avanade developed, tested and deployed the service on a private cloud via its partnership with SaaSPlaza, a global cloud company specializing in Microsoft business solutions hosting.
During the fast-track implementation, MECOMS was also integrated with PacificLight’s financial backbone to facilitate financial transactions and invoice management. This provided PacificLight with the metering, contract management and retail market billing systems it required, as well as integration with the MSSL systems operated by SP Services. Avanade ensured and confirmed the system‘s compliance, which also included a successful market certification phase during the project.