Ferranti Customer: Water Plus
Water Plus has been part of the Ferranti customer family for over a decade. Over the years, we helped them transition from an on premise platform to a cloud based CRM and ERP package with MECOMS. This to empower them to exceed their customers expectations.
More about Water Plus
Water Plus is a joint venture between United Utilities and Severn Trent, two companies that have been in the water market for years. They are the largest water retailer in the UK and with over 400.000 customers, you can be sure they really understand their customers needs.
They service the full spectrum of business customers, from small independents to the largest national chains, so whatever level of support is needed, they already know how to make it easy and straightforward every step of the way.
In a fresh milestone, a new broker pricing portal has been created with involvement of Water Plus, transforming water contract quotations in the UK. Tailored for business needs in England and Scotland.
Read more about the collaboration here: https://www.ferranti.be/news/broker-portal-water-plus/
“It’s exciting to work with Ferranti on the broker pricing portal project due to the components and tools it uses – and to see its further development in the UK water market. It’s just one element of our overall collaboration with Ferranti, as we develop our digital capabilities and drive forward customer experiences through continually improving ways we can engage with customers and other partners.” - Sean Brookfield, Head of IT at Water Plus
Discover the benefits of
Excel in customer service for your customers as a water or district heating company. Stay on top of all your assets and business processes by having a sole cloud system that covers a 360° customer-and-master data view u0026amp; helps you in your smart meter journey.