Outsourcing hold them back
Waterbedrijf Groningen N.V. and Waterleidingmaatschappij Drenthe B.V. used to outsource their meter-to-cash processes. According to Richard van Rijn, Department Manager Operations at Waterbedrijf Groningen: “The outsource of these processes withheld us to be innovative and standard. Plus it was a very expensive constellation, that forced us to look for another solution.”
For that reason, both companies wanted to insource their meter-to-cash processes and were looking for a future proof and standard, off the shelf software solution to run their business in an efficient manner.