Strategic technology partnership sees broker pricing portal developed

A partnership between Ferranti, which provides energy and utility technology solutions – and the UK’s biggest business water retailer Water Plus – has seen a new platform developed to provide pricing and quotations around water contracts in England and Scotland.

The strategic partnership with Ferranti is part of the Water Plus approach to drive engaging digital platforms and channels for its customers and partners in the UK.

Water Plus provides water and wastewater services to businesses, including in the food and drink sector and the public sector in England and Scotland, serving the largest number of business customer supply points in the market in England.

In a fresh milestone, a new broker pricing portal has been created, built on Microsoft technology, which will be developed through the Water Plus’ involvement in the project and its ongoing engagement with brokers in the UK in the non household water market.

Sean Brookfield, Head of IT at Water Plus, said: “It’s exciting to work with Ferranti on the broker pricing portal project due to the components and tools it uses – and to see its further development in the UK water market. It’s just one element of our overall collaboration with Ferranti, as we develop our digital capabilities and drive forward customer experiences through continually improving ways we can engage with customers and other partners.”

Jonas Thys, Cloud Services Manager at Ferranti, echoes this sentiment: “Water Plus has been a pioneer in the evolving water market – and the collaboration around a pricing portal for brokers is just one of the areas we’re working on with them. We’re thrilled to deliver a fresh broker portal, based on MECOMS 365 and Microsoft Dynamics 365 components, which provides a host of functions around pricing and quotations for water contracts for businesses in the UK.”

“Ferranti also provides other solutions for UK companies, including our cloud platform, MECOMS 365, which is a testament to our forward-thinking ethos. Built on Microsoft’s premier Dynamics 365 and Azure services, MECOMS 365 offers a seamless collaborative environment for innovative water companies.”

The Ferranti Broker Portal that’s been developed:

Download our free Broker Portal brochure now!

Discover how our innovative portal can streamline your water contract management and improve efficiency.

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Stay tuned for more updates from Ferranti, as we continue to reshape the future of the water industry through collaboration and innovation.

For more details about this groundbreaking collaboration and the broker portal, please contact Michel Delvaux at Ferranti.

Get in touch with Michel

About Water Plus

We’re the trusted water retail partner providing water and wastewater services for more than 705,000 business customer supply points in England and Scotland. From supermarkets to multinational manufacturers, national chains to corner shops, the public sector to charities, we support organisations of all sizes across all sectors with their water accounts. And we’re award winners for our work that’s helping our customers to save water and lower their environmental impact, too.

We’ve won a UK Customer Satisfaction Award, in March 2023 and a Global Gold for Water Management in the Green World Environment Awards 2024, for work with customers, including increasing water efficiency at sites in 2023 and 2024.

We provide billing, account management, meter reading, customer service and technical water services including additional water tracking technology, water efficiency audits and leak detection and repairs.

As the UK’s largest water retailer, formed in 2016, we have a wealth of knowledge, experience and customer insight to share – all from our offices in Stoke-on-Trent and Glasgow.

Latest published figures May 2024, showed Water Plus had more than 705,000 customer supply points as customers with them in England. Data published by the market operator in England.

About Ferranti

Ferranti has over 45 years of experience in building a prospect-to-cash platform for operators in the Energy & utility market. We have been able to build this know-how thanks to expert passionate people that are at the heart of our culture, boosting an engineering culture where dedication and commitment are key​. Ferranti is the driving force behind MECOMS 365.

We are a cloud first, customer-centric organisation with a sole vertical focus on energy & utilities. We offer customers our own state-of-the-art cloud offering called MECOMS 365, which is based on Microsoft’s premium enterprise platform Dynamics 365 and Microsoft AZURE services.

Our mission is to empower people in energy & utility organizations to achieve more together with our state-of-the art cloud platform MECOMS 365.