AI, flexibility & the future of energy: key takeaways from IDC European Utilities Xchange 

Another IDC European Utilities Xchange wrapped up, this time in the stunning setting of Venice. But beyond the picturesque canals, the real currents of change flowed through discussions on AI and flexibility as game-changers for the energy sector. 

1. AI for energy and Energy for AI

AI is not just about efficiency; it’s about empowering data-driven decision-making at scale. However, AI’s rapid growth depends on energy, creating a dynamic cycle where energy powers AI and AI, in turn, transforms energy. Now that the initial AI hype has settled, we’re finally seeing real, valuable implementations across industries. A key insight is that unlocking AI’s full potential requires more than just applying it to isolated use cases; it must be embedded into end-to-end processes to drive true organizational impact.

2. Flexibility: The Backbone of Net-Zero

Achieving net-zero targets is impossible without flexibility across generation, consumption and grid management. The industry is advancing towards smart MDM (Meter Data Management), improved forecasting and automated flexibility requests to address challenges such as grid congestion. Real-time metering data is also being used to guide consumer patterns towards a more sustainable ecosystem.

3. Metering data hub as strategic enabler of innovation

At Ferranti, we took an active role in shaping these discussions by hosting our own round table on Smart MDM. We explored how advanced MDM capabilities can help utilities overcome industry challenges, including grid congestion, real-time energy balancing and seamless integration with distributed energy resources.

But beyond these technical aspects, we also addressed a crucial question: How can we help customers keep the lights on while ensuring energy remains affordable? We discussed ways to incentivise consumers to get the best value in their electrification journey, making smart energy management both accessible and sustainable.

What this means for MECOMS 365

As utilities navigate these transformations, MECOMS 365 is more relevant than ever.

AI-powered insights with Copilot integrated in MECOMS 365 to leverage automated data analysis, intelligent forecasting and real-time operational recommendation. 

Advanced MDM capabilities, including: 

• Real-time data validation and processing 

• Smart meter data aggregation and analytics 

• Scalable architecture for large volumes of meter data 

• Seamless integration with IoT and distributed energy resources 

A flexible, future-proof platform, built to adapt to diverse home markets and ever-changing regulatory environments. Our solution is powered by Microsoft Dynamics 365, ensuring: 

• A modular, scalable architecture 

• Cloud-based deployment for maximum agility 

• Continuous updates to meet evolving industry needs 

A sincere thank you to IDC for organizing such a fantastic event and providing valuable insights that continue to strengthen us as an expert brand. These learnings help us offer our customers around the world future-proof solutions, ensuring we are always one step ahead in the ever-evolving energy sector. We look forward to staying engaged and to continuing this journey at next year’s event in Valencia!